Satisfaction guaranteed

Product Replacement Guarantee

We will replace any defective media for the life of the product. This includes scratches, cracks, broken or bad media - no questions asked. To take advantage of this warranty, please send the damaged CD along with your name and address to:

ARCAD INC.
1906-362 The East Mall
Toronto, ON M9B 6C4
CANADA

Money Back Guarantee

To ensure your decision to purchase ARCAD products or services is 100% risk-free, we are pleased to offer you our 30-Day Money Back Guarantee. If for any reason you are not completely satisfied with your ARCAD software or service, just let us know within 30 days from the date of purchase and we will gladly refund the full amount.* So why wait? Join the hundreds of electric safety professionals who rely on ARCAD software products. We know that you will agree with our existing customers that ARCAD products and services are worth well more than you'll be paying for it.

*NOTE: Please note that multiple refund requests may require further review and will be confirmed by an ARCAD customer service representative after we speak with you. ARCAD reserves the right to limit/deny returns.

Low Price Guarantee

We don't want you to ever feel like you paid more than you should have. Occasionally we offer promotions associated with special events. If you find an ARCAD promotion offering the same product for a lower price within 6 months of your purchase date, contact us before the promotion expires, and we will credit you with the difference. To take advantage of our exclusive low price guarantee, please send items listed below by fax to 270-573-9840 or by mail to:

ARCAD INC.
1906-362 The East Mall
Toronto, ON M9B 6C4
CANADA